* Understand the key components of cultural intelligence and its role in affecting business and personal communication and decision making.
* Develop an awareness of your own intercultural communication skills, along with an understanding of areas in which your cultural intelligence can be enhanced.
* Improve your general reflection skills, i.e. your ability to reflect on your own behaviour and competencies.
* Learn to apply Erin Meyer’s culture map in effectively planning for intercultural experiences.

It is widely accepted that universities have a responsibility to train students capable of being change agents for good in their community. With this in mind, the School of Business and Economics (SBE) of Maastricht University wishes to prepare students to become global citizens, and promote the values of a civil society. For Emerging Markets students, the internship abroad is one of the instruments used to accomplish this. This online skills training has been set up to educate students about one specific aspect of the broader concept of global citizenship: the development of cultural intelligence (CQ). The ability to interact effectively in multiple cultures is not a skill possessed by all; yet, it is important in today's business world (Crowne, 2008). A common intercultural failure is to excessively identify individuals with one cultural identity and its assumed characteristics. This carries the risk of mindless stereotyping. At the same time, it is also problematic if cultural differences simply get ignored, acting as if business managers are the same throughout the world. In this training we will seek the middle ground between these two approaches, and we will view culture and personality as mutually constituent, instead of one determining the other. PLEASE NOTE THAT THIS COURSE HAS BEEN DISCONTINUED AND IS ONLY AVAILABLE FOR REPEAT STUDENTS WHO PARTICIPATED IN THE COURSE IN ACADEMIC YEAR 2022-2023 OR EARLIER.

Meyer, E. (2014). The Culture Map. PublicAffairs, NY. Crowne, K.A.

This course is in transition.
See the Bachelor Education and Examination Regulations for more information.

The following rule applies to students with the Emerging Markets specialisation who started the programme prior to academic year 2023-2024.
TRANSITIONAL REGULATION (EBS2076):
In 2024-2025 students are allowed to repeat the examination and resit.
Student can replace EBS2076 with "Global Citizenship for Emerging Markets" (EBS2077).


PREREQUISITES:
This skills training is only open for students of the specialisation Emerging Markets.
Two years of coursework in this specialisation is required.