Courses Master Display 2024-2025
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Course title | Smart Service Skills | |||||||||||||||||||||||||||||||||||||||
Course code | EBS4039 | |||||||||||||||||||||||||||||||||||||||
ECTS credits | 5,0 | |||||||||||||||||||||||||||||||||||||||
Assessment | Whole/Half Grades | |||||||||||||||||||||||||||||||||||||||
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Level | Advanced | |||||||||||||||||||||||||||||||||||||||
Coordinator |
Marcel van Birgelen For more information: m.vanbirgelen@maastrichtuniversity.nl |
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Language of instruction | English | |||||||||||||||||||||||||||||||||||||||
Goals |
After successful completion of this course, students:
* are familiar with the statistical and programming environment R, and are able to run basic (pre- or self-programmed) routines; * are familiar with several practical service design principles and tools; and * are more aware of the expectations of the labor market and have identified ways to improve their own employability. |
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Description |
This course, which covers periods 1 and 2, focuses on students’ personal competencies. It teaches students analysis and programming skills in R and service design tools that are quintessential for the rest of the MSc BISS program. In addition, it lets students reflect on labor market opportunities and increases their employability.
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Literature |
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Prerequisites |
This course is in transition.
See the Master Education and Examination Regulations for more information. The following rule applies to master Business Intelligence and Smart Services students who started the programme prior to academic year 2023-2024. TRANSITIONAL REGULATION (EBS4039): In 2024-2025 students are allowed to repeat the examination and resit. |
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Keywords |
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Teaching methods (indicative; course manual is definitive) | PBL / Presentation / Lecture / Assignment / Groupwork / Skills | |||||||||||||||||||||||||||||||||||||||
Assessment methods (indicative; course manual is definitive) | Attendance / Participation / Assignment / Presentation | |||||||||||||||||||||||||||||||||||||||
Evaluation in previous academic year | For the complete evaluation of this course please click "here" | |||||||||||||||||||||||||||||||||||||||
This course belongs to the following programmes / specialisations |
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