Courses Master Display 2017-2018

Course Description To PDF
Course title Marketing Research Methods
Course code EBC4080
ECTS credits 6,5
Assessement Whole/Half Grades
Period Start End Mon Tue Wed Thu Fri
1 4-9-2017 27-10-2017 X X X
4 5-2-2018 6-4-2018 X X X
Level Advanced
Coordinator Martin Wetzels
For more information:
Language of instruction English
In order to develop an effective marketing strategy marketing managers require an in-depth understanding of the market environment of their business. Marketing research is critical in providing relevant, accurate and timely information for marketing decision making in a dynamic global environment. Marketing research aids marketing managers in specifying, collecting, analyzing, interpreting and communicating information, so that they can choose the most appropriate marketing strategy among the alternatives available.

The main goal of the course Marketing Research Methods can be formulated as follows: To provide you with the marketing research methods necessary for analyzing data in order to improve marketing decision-making. To achieve this objective we will:
1. Introduce relevant data analysis methods which will help to improve marketing decision-making;
2. Apply these data analysis methods in a team assignment using the statistical software package IBM SPSS as analysis platform using a hands-on, data-based case approach;
3. Interpret the empirical results obtained from the data analysis in IBM SPSS;
4. Present and communicate the findings in a meaningful way and
5. Provide management implications for marketing decision making using a hands-on, data-based approach.
During this course we will introduce relevant data analysis methods: (1) basic (univariate and bivariate) data analysis methods, (2) AN(C)OVA, (3) Correlation and Regression Analysis, (4) Factor Analysis, (5) Cluster Analysis and (6) Perceptual Mapping and Conjoint Analysis. The course consists of lectures and tutorials planned in tandem. During the lectures we will address the objectives of the data analysis tools, the underlying assumptions, the most important findings which can be obtained using the method, and explain how the analysis platform IBM SPSS can be used to conduct the analyses. Using practical data analysis assignments participants can apply these data analysis methods using IBM SPSS in teams. During their work on the team assignments participants requiring assistance will receive support during the Q&A session which are planned between the lectures and the tutorials. During the tutorials a team of participants will present the findings of their analyses using SPSS and interpret these findings to obtain recommendations for marketing decision-making. Participants will receive constructive feedback from a discussant team and the tutor.
• Malhotra, N. (2010). Marketing Research: An Applied Orientation. Upper Saddle River: Pearson/Prentice-Hall, Ch. 14-21. (Please note this is the 6th edition! If you took the course Customer Analysis you already might have acquired this book) [ISBN: ISBN-10: 0136094236, ISBN-13: 978-0136094234]
• Pallant, J. (2013). SPSS Survival Manual: A Step by Step Guide to Data Analysis Using SPSS for Windows. Maidenhead: Open University Press/McGraw-Hill, Ch. 1-19 & Ch. 22. [ISBN: ISBN-10: 0335262589; ISBN-13: 978-0335262588]
All students who are admitted to the Master of Science in International Business can follow this course. Exchange students with a Bachelor degree in Business, or with another Bachelor degree including a minor in Marketing are also admitted. The course assumes knowledge of statistical techniques at intermediate level, and of marketing research at introductory level.
Teaching methods PBL / Presentation / Lecture / Assignment / Groupwork
Assessment methods Participation / Written Exam
Evaluation in previous academic year For the complete evaluation of this course please click "here"
This course belongs to the following programmes / specialisations
Master Business Research Methodology Electives
Master Business Research Track OR Methodology Electives
Master International Business Track Marketing-Finance Marketing-Finance
Master International Business Track Strategic Marketing Strategic Marketing
SBE Exchange Master Master Exchange Courses
SBE Non Degree Courses Master Courses