Courses Master Display 2018-2019

Course Description To PDF
Course title Business Process Management
Course code EBC4059
ECTS credits 6,5
Assessment Whole/Half Grades
Period
Period Start End Mon Tue Wed Thu Fri
5 15-4-2019 7-6-2019 X X
Level Advanced
Coordinator Banu Aysolmaz
For more information: b.aysolmaz@maastrichtuniversity.nl
Language of instruction English
Goals

• Understand how information systems and technologies can be used to support operational and managerial business processes
• Understand alternative approaches to sourcing information management services and solutions
• Develop an understanding of some of the issues encountered in the development, implementation, and operation of information systems within globally oriented organizations
• Understand best practice guidelines for BPMN (Business Process Modeling and Notation)
• Use BPMN to analyze, improve, and automate business processes in a global setting

Description
To remain competitive in an increasingly global business environment, organizations must continuously adapt their business processes. As such, functions which were once kept internal to an organization have become scattered across global networks. In many cases, organizations turn to offshore service providers to manage important business functions. In other cases, organizations extend the reach of their operations by directly integrating their information systems with those of suppliers and customers. Many business processes therefore cross organizational boundaries and touch upon a wide range of stakeholders. To facilitate these changes, managers must carefully analyze, restructure, and optimize the interaction between human and technical workflows. This course thus develops an understanding of common issues that are faced in the context of global business IT operations and examines techniques to analyze and improve underlying business processes.
Literature
Fundamentals of Business Process Management, ISBN: 978-3-642-33142-8
Prerequisites
There are no specific prerequisites for this course. However, it does build upon the basic understanding of the role of information systems in Organisations that is provided in an introductory MIS course such as the Management Information Systems course offered to International Business students (EBC2003). For further details on the topics covered in EBC2003 and the literature that is used please refer to EleUM.
Courses and workload are very demanding for all IB Master courses. Exchange students need to have obtained a Bachelor degree in business or a related field.
An advanced level of English.
Teaching methods (indicative; course manual is definitive) PBL / Presentation / Lecture / Assignment / Groupwork
Assessment methods (indicative; course manual is definitive) Participation / Written Exam
Evaluation in previous academic year For the complete evaluation of this course please click "here"
This course belongs to the following programmes / specialisations
Master Business Research IB Electives
Master Business Research - Operations Research IB Electives
Master Human Decision Science Electives
Master International Business - Accountancy Electives
Master International Business - Controlling Electives
Master International Business - Entrepreneurship and SME Management Electives
Master International Business - Information Management and Business Intelligence Compulsory Courses
Master International Business - Organisation: Management, Change and Consultancy Electives
Master International Business - Strategic Corporate Finance Electives
Master International Business - Strategy and Innovation Electives
Master International Business - Sustainable Finance Electives
Master Information and Network Economics Business Electives
SBE Exchange Master Master Exchange Courses
SBE Non Degree Courses Master Courses