The course is directed at the following learning and competences:
* developing an awareness of the range, scope and complexity of the phenomena, issues and problems related to project and process management;
* developing an integrated and process oriented perspective on managing complex projects and team work;
* acquiring competencies in the usage of tools, techniques, methods and models for managing projects and processes.

PLEASE NOTE THAT THE INFORMATION ABOUT THE TEACHING AND ASSESSMENT METHOD(S) USED IN THIS COURSE IS WITH RESERVATION. A RE-EMERGENCE OF THE CORONAVIRUS AND NEW COUNTERMEASURES BY THE DUTCH GOVERNMENT MIGHT FORCE COORDINATORS TO CHANGE THE TEACHING AND ASSESSMENT METHODS USED. THE MOST UP-TO-DATE INFORMATION ABOUT THE TEACHING/ASSESSMENT METHOD(S) WILL BE AVAILABLE IN THE COURSE SYLLABUS.

This block gives an overview of project- and process management. The course is directed at three objectives:
* developing an awareness of the range, scope and complexity of the phenomena, issues and problems related to project and process management
* offering an integrated and process oriented perspective on managing complex projects and team work
* presenting tools, techniques, methods and models for managing projects and process management

* Managing Business Process Flows, Anupindi, Chopra, Deshmukh, Van Mieghem and Zemel, 3rd ed. Pearson, 2014. ISBN: 978-1-292-02311-3
* Mantel and Meredith, Project Management in Practice, 7th Edition, Wiley ISBN: 9781119703037

The prior knowledge of the students on these topics is limited to parts of the organisation and marketing course.
An advanced level of English

Exchange students who are interested in taking this course should register for EBC2175 "Project and Process Management (non-IB)".
Note that you should have prior knowledge of basic organisational and marketing concepts on an introductory level.