Understanding the basic concepts of operations management in a supply chain context. Students will learn specific methods and techniques to model and solve problems in managing a firm's operations and learn about recent applications of such methods.

PLEASE NOTE THAT THE INFORMATION ABOUT THE TEACHING AND ASSESSMENT METHOD(S) USED IN THIS COURSE IS WITH RESERVATION. A RE-EMERGENCE OF THE CORONAVIRUS AND NEW COUNTERMEASURES BY THE DUTCH GOVERNMENT MIGHT FORCE COORDINATORS TO CHANGE THE TEACHING AND ASSESSMENT METHODS USED. THE MOST UP-TO-DATE INFORMATION ABOUT THE TEACHING/ASSESSMENT METHOD(S) WILL BE AVAILABLE IN THE COURSE SYLLABUS.

The course Supply Chain Operations deals with the design, management and improvement of the processes that create a firm's primary services and products. Topics include scheduling, facility location, sales & operations planning, inventory control, and supply chain collaboration. The course combines theory and exercises with several cases and recent research articles from the manufacturing and service industry.

Literature will consist of recent research articles as well as case studies that will be made available. A list of textbooks on Operations Management is given in the course manual for additional reading/basic concepts.

Basic knowledge of statistics, probability and simulation; knowledge of Linear Programming and familiarity with Excel and the Solver plugin (as e.g. from the courses "Quantitative Methods" and "Operations Management" from the Bachelor International Business).
A previous course on Operations Management will be useful.
An advanced level of English.