Courses Master Display 2021-2022
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| Course title | Smart Service Skills | |||||||||||||||||||||||||||||||||||||||
| Course code | EBS4039 | |||||||||||||||||||||||||||||||||||||||
| ECTS credits | 5,0 | |||||||||||||||||||||||||||||||||||||||
| Assessment | Whole/Half Grades | |||||||||||||||||||||||||||||||||||||||
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| Level | Advanced | |||||||||||||||||||||||||||||||||||||||
| Coordinator |
Bram Foubert, Marcel van Birgelen For more information: b.foubert@maastrichtuniversity.nl; m.vanbirgelen@maastrichtuniversity.nl |
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| Language of instruction | English | |||||||||||||||||||||||||||||||||||||||
| Goals |
After successful completion of this course, students:
* are familiar with the statistical and programming environment R, and are able to run basic (pre- or self-programmed) routines; * are familiar with several practical service design principles and tools; and * are more aware of the expectations of the labor market and have identified ways to improve their own employability. |
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| Description |
This course, which covers periods 1 and 2, focuses on students’ personal competencies. It teaches students analysis and programming skills in R and service design tools that are quintessential for the rest of the MSc BISS program. In addition, it lets students reflect on labor market opportunities and increases their employability.
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| Literature |
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| Teaching methods (indicative; course manual is definitive) | PBL / Presentation / Lecture / Assignment / Groupwork / Skills | |||||||||||||||||||||||||||||||||||||||
| Assessment methods (indicative; course manual is definitive) | Attendance / Participation / Assignment / Presentation | |||||||||||||||||||||||||||||||||||||||
| Evaluation in previous academic year | For the complete evaluation of this course please click "here" | |||||||||||||||||||||||||||||||||||||||
| This course belongs to the following programmes / specialisations |
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