Courses Master Display 2021-2022
|Course Description||To PDF|
|Course title||Smart Service Skills|
Bram Foubert, Marcel van Birgelen
For more information: firstname.lastname@example.org; email@example.com
|Language of instruction||English|
After successful completion of this course, students:
* are familiar with the statistical and programming environment R, and are able to run basic (pre- or self-programmed) routines;
* are familiar with several practical service design principles and tools; and
* are more aware of the expectations of the labor market and have identified ways to improve their own employability.
This course, which covers periods 1 and 2, focuses on students’ personal competencies. It teaches students analysis and programming skills in R and service design tools that are quintessential for the rest of the MSc BISS program. In addition, it lets students reflect on labor market opportunities and increases their employability.
|Teaching methods (indicative; course manual is definitive)||PBL / Presentation / Lecture / Assignment / Groupwork / Skills|
|Assessment methods (indicative; course manual is definitive)||Attendance / Participation / Assignment / Presentation|
|Evaluation in previous academic year||For the complete evaluation of this course please click "here"|
|This course belongs to the following programmes / specialisations||