Courses NonDegree Display 2022-2023

Course Description To PDF
Course title Crisis Management in Organisations
Course code EBC2100
ECTS credits 6,5
Assessment Whole/Half Grades
Period
Period Start End Mon Tue Wed Thu Fri
1 5-9-2022 14-10-2022 X X
Level Intermediate/Advanced
Coordinator Catarina Marques dos Santos, Sanne Fijneman-Ghielen
For more information: c.marquesdossantos@maastrichtuniversity.nl; s.fijneman-ghielen@maastrichtuniversity.nl
Language of instruction English
Goals
After successfully completing this course, students should be able to:
• understand the nature and types of organizational crises;
• discuss the possible outcomes of organizational crises;
• recognize how individual, social/organizational/cultural, and technological factors have contributed to the emergence of organizational crises;
• explain which factors help in preventing organizational crises;
• explain which factors help in containing and resolving organizational crises;
• appreciate the role of individual/group decision-making, communication, and leadership in the crisis management process.

Description
Organizations increasingly face diverse types of crises, such as natural disasters, accidents, scandals, employee discrimination, or cyber-attacks, which have implications for organizations’ life. Crises threaten the core values and goals of an organization, the survival of an organization, and people’s safety. Crises have negative, long-term consequences for organizations’ functioning, profitability, legal system, reputation, and human resource management systems. Nevertheless, organizational crises are also an opportunity for organizational learning. Managing organizational crises is, therefore, complicated and challenging, as it is difficult for organizations, leaders, and individuals to perform under urgent, ambiguous, stressful, and emotional situations. This course aims to offer you a clear framework that helps you understand how organizational crises arise and give you more insight into the complexity of crisis management. The course consists of two main parts: (1) conditions that affect the vulnerability to an organizational crisis; and (2) crisis management. The first part concentrates on the factors that make an organization crisis-prone. We focus on human, social-cultural, and organizational-technological causes. The second part discusses crisis management. We discuss what organizations can do to prevent crises and how to contain and resolve organizational crises.
Literature
The course literature draws from frontline scientific journals in the social sciences.
Prerequisites
An advanced level of English
Teaching methods (indicative; course manual is definitive) PBL / Presentation / Lecture / Skills
Assessment methods (indicative; course manual is definitive) Attendance / Participation / Presentation / Take home exam
Evaluation in previous academic year For the complete evaluation of this course please click "here"
This course belongs to the following programmes / specialisations
Bachelor Economics and Business Economics - Economics Year 3 International Business Economics Elective(s
Bachelor Economics and Business Economics - Emerging Markets Year 3 Elective Course(s)
Bachelor Economics and Business Economics - Economics and Management of Information Year 2+3 Elective Course(s)
Bachelor Economics and Business Economics - International Business Economics Year 3 Business Elec(s) - Maj Inf Mgmt
Bachelor Economics and Business Economics - International Business Economics Year 3 Business Elec(s) - Maj Macro
Bachelor Economics and Business Economics - International Business Economics Year 3 Business Elec(s) - Maj Micro
Bachelor Economics and Business Economics - International Business Economics Year 3 Core Course(s) - Maj Org
Bachelor International Business - Emerging Markets Year 3 Elective Course(s)
Bachelor International Business Year 3 Business Elec(s) - Maj Accounting
Bachelor International Business Year 3 Business Elec(s) - Maj Finance
Bachelor International Business Year 3 Business Elec(s) - Maj Inf Mgmt
Bachelor International Business Year 3 Business Elec(s) - Maj Marketing
Bachelor International Business Year 3 Business Elec(s) - Maj SCM
Bachelor International Business Year 3 Business Elec(s) - Maj Strategy
Bachelor International Business Year 3 Core Course(s) - Maj Org
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